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Questions and answers

Choose a topic and find an answer before placing your order.

Choosing a translation

How do I choose sworn or certified translation?

Tell the receiving institution which document you will submit and for what purpose, and ask which certification it requires. Service names can differ between countries. Also check whether a paper copy and presentation of the original are needed.

Document translation
Which translation directions are available?

Directions involving Polish are available both ways. You can choose the website language independently of the document languages. If the option you need is missing from the form, contact us before paying.

From and into Polish

Documents and files

Can I upload a photograph of my document?

Provide a clear photograph or scan showing all edges, text, signatures and stamps. Include the reverse if it contains information. Any requirement to present the original must be checked separately; uploading a photograph does not remove it.

How to order
What about attachments and multilingual documents?

Include the pages and attachments required by the recipient, such as a diploma with its supplement and grades. Do not crop stamps in another language. Confirm the full scope before paying and do not edit the source document yourself.

Document translation

Orders and payment

When will I know the total cost?

The price depends on your documents and order options. Before paying, review the total, extra copies and delivery. If the scope or amount is unclear, contact Letre first.

Translation cost
How long do translation and delivery take?

Timing depends on document volume and the selected service option. Allow for delivery separately from translation. If you have a submission deadline, confirm that the translation can reach you in time before paying.

How to order
How do I choose delivery, and are all form fields needed?

Choose an available delivery method that meets the receiving institution’s requirements. Contact and delivery details are needed to fulfil the order. Check the address, recipient and number of copies, and complete all required fields.

How to order
What if payment is interrupted or my order has a mistake?

Before paying again, check for a charge and an order confirmation. If the status is unclear or you notice a mistake, contact Letre with your order number if available. Do not send full card details, passwords or verification codes.

Contact us